Last Updated: 04/12/2026
Introduction
This Privacy Policy describes how Seville Manor (“we,” “our,” or “us”) collects, uses,
and protects information obtained from users who opt into our SMS messaging program.
Information We Collect
When you opt into our SMS messaging program, we may collect:
- Your mobile phone number
- Date and time of opt-in
- Any additional information you voluntarily provide related to your use of our services
How We Use Your Information
We use your information to:
- Send customer service and support messages
- Provide community updates, building notices, or service alerts
- Respond to your inquiries
- Deliver appointment reminders or facility notifications
- Communicate information related to your residency or services
Mobile Message Privacy
- Mobile numbers and related SMS consent information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
- All categories specifically exclude text messaging originator opt-in data and consent; this information will never be shared with any third party.
- Message frequency may vary based on service needs.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure.
However, no method of data transmission is 100% secure, and we cannot guarantee absolute protection.
Your Rights
You may opt out of receiving messages at any time by:
- Emailing [email protected]
- Texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE
- Contacting our customer service
Contact Us
For questions about this Privacy Policy, contact us at:
Contact Us
For questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: (718) 437-7200
Address: 5602 11th Ave, Brooklyn, NY 11219
Website: sevillemanor.com